Retail Platform Pixavo Delivers a Unique Digital Concierge Experience

  “If you ask any retailer, 80 percent of their profitable revenue comes from the top 20 percent of of your customer base,” says MaryLiz Lehman, CEO and co-founder of concierge retail technology platform Pixavo.   “What are you doing to differentiate –– personalize, retain, inspire, engage with them? I think that’s where the downfall…

GuardianVets Offers Around-the-clock, Dependable Veterinary Care

  Like many successful startups, this one began with a problem that needed solving.   “Three years ago, I adopted my puppy, Patrick,” says John Dillon, founder and CEO of GuardianVets. “My guy’s a boxer-bloodhound mix. Boxers are super energetic, and bloodhounds are super stubborn.”   Although he’s adorable, Patrick’s particular combo of puppy traits…

Improve Your Sales: How to Lead With Transparency and Vulnerability to Win Customers’ Trust

“Our brains are wired to resist being influenced,” says Todd Caponi, author of the new book The Transparency Sale. “You walk into a room as a salesperson, even if you’re charming and engaging, the customer is thinking, ‘all right, when’s Johnny Salesperson coming out?’”   Salespeople, too, tend to think this way, Todd says. “B2B…

“Flat Organization just works” – How Punchkick’s method helps it flourish

 “It’s crazy. It just works,” says Zak Dabbas of the “flat” organizational structure behind his digital marketing agency, Punchkick Interactive. “Flat just means that everybody has the same opportunity to grow.”   For Zak, flat isn’t just a buzzword. It’s a reflection of his personal journey.   Zak was pre-med in college, intending to…

Big Data in the City of Big Shoulders: Ocient’s Chris Gladwin on Problem-Solving, Perseverance and Plans for Chicago

  “We’ve got to find our own story, leverage our own strengths, and be Chicago about this.”   “What I’ve really specialized in is working on big, enterprise, core information technology problems and solving them. And what I’ve found is that there are inherent advantages to doing that here in Chicago,” says Chris Gladwin, founder…