Retail Platform Pixavo Delivers a Unique Digital Concierge Experience

  “If you ask any retailer, 80 percent of their profitable revenue comes from the top 20 percent of of your customer base,” says MaryLiz Lehman, CEO and co-founder of concierge retail technology platform Pixavo.   “What are you doing to differentiate –– personalize, retain, inspire, engage with them? I think that’s where the downfall…

GuardianVets Offers Around-the-clock, Dependable Veterinary Care

  Like many successful startups, this one began with a problem that needed solving.   “Three years ago, I adopted my puppy, Patrick,” says John Dillon, founder and CEO of GuardianVets. “My guy’s a boxer-bloodhound mix. Boxers are super energetic, and bloodhounds are super stubborn.”   Although he’s adorable, Patrick’s particular combo of puppy traits…

Improve Your Sales: How to Lead With Transparency and Vulnerability to Win Customers’ Trust

“Our brains are wired to resist being influenced,” says Todd Caponi, author of the new book The Transparency Sale. “You walk into a room as a salesperson, even if you’re charming and engaging, the customer is thinking, ‘all right, when’s Johnny Salesperson coming out?’”   Salespeople, too, tend to think this way, Todd says. “B2B…